Dr. Subrata Chakravarty understands that every medical situation is different. At the end the day, all patients are human beings that require a white glove experience, both in terms of medical expertise and customer service. Here is an overview of what professional patient care looks like among the best physicians.
There are some physicians that cut corners in their clinical work. That is not to say that they are lazy, per se. Rather, they may become lax in their determination to understand the full scope of symptoms and order the correct set of diagnostic tests for each and every patient due to a variety of reasons.
Effective patient care involves marrying experience with training. The training does not negate experience and vice versa. As an anesthesiologist, Dr. Subrata Chakravarty enjoys the process of treating each patient as its own, unique, and delicate medical case. He must put all his training and experience to careful use so that every patient gets the best care possible.
Good doctors know how to apply their medical knowledge. They work well with supporting medical staff and specialists in an effort to help a patient fully recover as soon as possible. Additionally, they do everything in their power to keep up with advances in medicine, including performing their own research and regularly following the research of others.
The way that a doctor relates to their patient is critical. If a patient doesn’t trust their doctor, then they are unlikely to follow his/her direction to a tee. Doctors must be empathetic, particularly with patients that are suffering and in pain.
Physicians with good bedside manner do not take advantage of their patients’ medical conditions or ignorance. They are specialists with full integrity.
Misunderstandings between patients and their doctors can have disastrous consequences. People should know the full extent of their symptoms, as well as the plan for treatment. Doctors must be tactfully honest with their patients, even if the results are not what the patient wants to hear.
Particularly when doctors are first trying to understand a patient’s symptoms, they should not jump to conclusions or steamroll their patient. The conversation is collaborative with the physician listening as closely as possible.
Lastly, doctors should be able to maintain strong communication with all support staff. Subrata Chakravarty explains that nurses and specialists such as anesthesiologists should feel free to ask questions or provide necessary feedback that will empower the doctor to treat the patient as effectively as possible.
One of the most critical components of effective and professional patient care is comprehensive recordkeeping. Failing to document all observations, symptoms, treatment, and medications can cause further injury or illness to a patient if not now then during a future procedure.
Physicians that stay on top of their recordkeeping (even if they must delegate the task) are doing their patients a great favor. Also, physicians that keep good records also carefully research past records (a patient’s medical history). Failing to pay attention to a patient’s medical history can also contribute to poor diagnostics and care.
An often-overlooked factor in strong recordkeeping is knowing how to properly use the computer systems and software. Subrata Chakravarty concludes that a failure to do so could result in lost information that is critical to patient care.